The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • Delivery Charge: Free delivery for orders over $40.00 ($15.00 for orders under $40.00). Australia Wide 

  • Sales Tax
  • All prices include GST

  • Return Policy

    We offer a 7-day money back guarantee on goods starting from the day after you take delivery of them. All we ask is that the goods with tag still attached, in its original packaging, and with the original invoice.The following procedure must be followed:

    Please contact us using by providing the following information - full details and invoice number, and why you wish to return the goods. You will then be issued with a refund authorisation number, which you need to send with the returned goods.

    You have a legal 'duty of care' in respect of the goods returned and liable for the expense of returning them. We recommend that you use recorded delivery, as 'proof of posting' may be required. Please mark the parcel 'returns' and package the goods neatly. You are responsible for the return postage.

    Goods Return Address:

    Excel Uniforms

    PO Box 2621

    Carlingford NSW 2118

    Options for Local pickup or return are not available.

    We try to make refunds within one week of receipt, but guarantee to make all refunds within 30 calendar days from receipt of goods. Please note that we will not be liable for any interest payments as refunds may fall outside debit/credit card timescales.

    Unfortunately, postage charges on returns are not refundable.

    Shipping Charge of $15.00 will be charged on all outward exchange goods.

    If the net value of your invoice, after returns, refund or exchange, falls below $40.00, our shipping charge of $40.00 will be charged back to you.


    Goods that are either faulty/damaged or short in quantity must be notified to us within 24 hours of delivery. This may be done either by phone or e-mail.
    Please note that your statutory rights are not affected by the above conditions.